First impressions are everything. When was the last time you made a decision based on a Google, Amazon, Yelp, or Facebook review?
Online reviews matter — and that’s why you need to create and maintain a process that encourages your customers to leave reviews, monitors the reviews they leave, and improves any negative reviews you might receive. Not only will creating a review process help you receive more — and better — reviews, it will also help you improve the service you provide.
Good Reputation -> Quality Traffic -> Increased Sales